Candy Support (How to log a query?)
Please log your queries via the Candy Support platform inside the Candy software.
There are 2 ways to open a case:
Option 1
a) In Candy select Support > E-mail Support Desk > select a category from the list available e.g. General.
Note: The Support Information dialogue box will become available
b) Complete all information if not already available by default.
c) Select Email to continue.