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Candy Support (How to log a query?)

Please log your queries via the Candy Support platform inside the Candy software.

There are 2 ways to open a case:

Option 1

a) In Candy select Support > E-mail Support Desk > select a category from the list available e.g. General.

Note: The Support Information dialogue box will become available

Candy Support info

b) Complete all information if not already available by default.

Candy Support info

c) Select Email to continue.

Download Candy for Free.

Please enter email address. You will receive an email with the download link.